Business Ideas

The Suggestion Box Goes Digital

Play Both Offense and Defense with Process Management

Breaking Down Your Business Process Architecture

Getting Users to Actually Use Your Workflow System

Why We Love Those Tracking Numbers

The Hidden Costs of Poor Internal Customer Service

The Cost of Doing Nothing About Your Workflow Issues

What Should You Automate Next?

BPM Guide (Part 9): Special Situations Requiring Business Process Management

BPM Guide (Part 8): From Process Diagrams to Real Process Change